Privacy Policy

Evo prijevod na engleski:

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy (hereinafter referred to as the "Policy") describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter referred to as the "Services").

What data do we collect?

When you use our Services, we may collect the following information about you:

Contact information: full name, email address, phone number, address;
Usage information: details on how you use our Services, including time, duration, and method of use;
Technical information: IP address, browser type, browser version, cookies used to enhance user experience;
Data entered in the contact web form, including the email address provided to receive a response to your inquiry;
Other information you voluntarily provide us with;
Delivery information, such as shipping address.

Purposes of data processing

We use your personal data for the following purposes:

To provide, improve, and personalize our Services,
To communicate with you, including responding to your inquiries,
For marketing purposes, with your prior consent,
To comply with legal obligations,
To specify particular purposes for which the website owner processes visitors' data.

Who is responsible for processing my data?

The website owner (company name, physical address) is responsible for processing personal data as the data controller, in accordance with the General Data Protection Regulation (hereinafter referred to as "GDPR").

Who do we share your data with?

Your data may be shared with our partners and subcontractors as data processors in accordance with Article 28 of GDPR if we engage them for tasks involving personal data processing.

For example, we use WIX.com LTD (hereinafter: "WIX") as our website service provider. All details regarding data processing by WIX can be found in their Privacy Policy at https://www.wix.com/about/privacy. Please note that, as the data controller, we remain responsible for your data processing even in these cases.

Additionally, we may share your data with our partners who provide services independently, unrelated to your relationship with us. For example, if you order services from our partners through us or provide consent for sharing your data with partners.

Finally, we may share your data with government authorities if required by law.

Is my data subject to automated processing?

We do not use your data for automated decision-making processes.

How long do we keep your personal data?

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected.

For example, we retain your email address for newsletter subscriptions only as long as you remain subscribed.

Where is my data processed?

Your data is primarily processed in the Republic of Croatia and other EU or EEA countries.

Only in exceptional cases do we transfer your data to third countries. In such cases, we ensure appropriate data protection measures, such as using Standard Contractual Clauses (SCCs) approved by the European Commission, or transferring data to countries that the European Commission has deemed to provide an adequate level of data protection.

Your rights regarding your data

Under GDPR, you have the following rights:

Right of access: You can request information on whether we process your data, the categories of data processed, processing purposes, potential recipients, and data retention period (Article 15 GDPR).
Right to rectification: You can request correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR).
Right to erasure ("Right to be forgotten"): You can request the deletion of your personal data under the provisions of Article 17 GDPR.
Right to restrict processing: You can request restricted processing of your personal data under Article 18 GDPR.
Right to object: You can object to the processing of your personal data based on legitimate interests concerning specific data processing (Article 21(1) GDPR).
Right to data portability: You can request that the personal data you provided be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 GDPR).
Right to withdraw consent: You can withdraw the consent you provided at any time, and we will no longer process your data based on that consent.

To exercise your rights, you can contact us at [eandd_lounge@mail.com].

You also have the right to file a complaint with the Data Protection Authority (AZOP – Agencija za zaštitu osobnih podataka).

Cookies and tracking technologies

We use cookies and similar technologies to enhance your user experience and analyze how you use our Services. You can manage cookie preferences through your browser settings.

For more details on the cookies we use and their purposes, please visit our Cookie Policy page.

Data security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Privacy Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be communicated through our website.

Contact Information

For any questions regarding the collection and processing of your personal data or this Policy, you can contact us at [eandd_lounge@mail.com].